Royalty free music & production music library, Sound effects, stock footage and stock photos. Tech Support Center

Get the answers you need.

Video Tutorials |Tech Notes and Support Articles | Resources | Downloads | Contact Us
We are dedicated to providing the best technical support to our customers to make your visit go as smooth and trouble-free as possible. Please read through our tech notes, support articles, faq, and visit our online forum first. If you still cannot find the answers you are looking for, then please contact us via email or phone, or chat online live with a support representative.
Video Tutorials

Tutorial 1: How To Search and Download Royalty Free Music on
A step by step video tutorial detailing how to successfully search for and download royalty free music, sound effects, stock footage, and stock photos on Dave takes you through the simple process of selecting the right piece of stock music for your project.

Tutorial 2: Using a Lightbox to Save and Share Royalty Free Music on
How to use the lightbox feature to save and share your favorite royalty free music, sound effects, stock footage clips, and stock photos. Lightboxes are great for selecting royalty free music when working on multimedia projects collaboratively.

Tech Notes and Support Articles
Community and Resources
Software Downloads
Software downloads from third parties are provided by as a courtesy. While we have checked the usability of these programs, we do NOT provide support for these programs, and they are distributed without warranty or guarantee, and we are not liable for any problems that may result from your use of this software. For full software license details and support notes, please consult the documentation included with the software.

Mac OS X

xACT 1.5 Audio Encoder/Decoder (freeware) - Download and install this application to decode hi-resolution FLAC files and convert them into AIF or WAV to use in your Mac applications, and vice versa. (dmg/.tar 4.4 MB)


FLAC 1.1.2 for Windows with installer (freeware) - Adds FLAC support for Windows. (

QuickRip XP Professional-RC1 (freeware) - QuickRip XP Professional can encode to the most popular formats such as WAV,MP3,OGG,WMA,APE and FLAC. It can also make Audio-cd's from WAV,MP3,OGG,WMA,APE and FLAC files using CDRecord as a frontend. (2.3MB via Softpedia)

dbPowerAmp Music Converter - The swiss army knife of Audio encoding/converting. Excellent program to convert audio to any format.

How To Contact Us
General Inquiries: Click Here
Technical Support: Click Here
Live Technical AIM Chat (when available): Click here to chat live on AOL Instant Messenger

(480) 331-TRAX 10AM to 4PM Mon-Fri (US Eastern Standard Time)

For fastest technical support please use our technical support email address.

Postal Mail:
c/o One Light Music Productions, Inc.
11811 North Tatum Blvd, Suite 3031
Phoenix, AZ 85028

New York
c/o One Light Music Productions, Inc.
27 W. 20th St, Suite 911
New York, NY 10011